Yes, we do accept appointments at our dentist’s office. In fact, we highly recommend that you schedule an appointment with us in advance to ensure that you receive the best possible care. We can often see patients the same-day for emergencies, but patients do need a scheduled appointment.
Frequently Asked Questions
What forms of payment do you accept?
We accept checks, cash, credit cards, and most insurance plans. Contact our office so a member of our team can verify your insurance or visit our Payment Options page for more information!
What services do you offer?
We are happy to offer a variety of services including:
- Dental Exams and Cleanings
- Teeth Whitening
- Invisalign
- Oral Surgery
- Periodontal Treatment
- And more!
Do you take my insurance?
This is a list of most of the insurances we take along with a few that we do not. If you don’t see your insurance here, you can call the office or check with your insurance provider to see if we’re in their network.
- Delta Premier
- NOT Delta PPO
- Aetna PPO
- NOT Aetna DMO
- Guardian
- Dentegra
- GEHA
- UCare for Seniors/UCare Medicare Advantage.
- Metlife
- Cigna PPO
- Premier
- Assurant
- Mutual of Omaha
- Principal
- Some UnitedHealthcare plans
- NOT Medicaid or Medicare
- Some HealthPartners plans
- Not Regional Open Access, MNCare/Medicaid/PMAP
- Humana
- Premera BCBS
- Anthem BCBS
- Unum
How often should I visit the dentist?
It is important to schedule routine checkups and cleanings to keep your teeth and gums healthy. It is recommended by the ADA to visit the dentist at least once every six months. Contact us now to book your appointment and take the first step toward optimal oral health!
Will insurance cover my visit?
Every insurance policy is unique. We can submit authorizations to insurance for work done before your appointment to help you know what your out of pocket responsibility is estimated to be.
Do you take patients without insurance?
We are happy to see patients who are paying out of pocket for their dental care. We offer a 5% discount for payment in full at the time of service, or you can look into our discount plan which offers 15% off of services.
What forms of payment do you take?
We take cash, check, Visa, Mastercard, American Express, Discover, and CareCredit. We can accept payments from FSAs and HSAs, and we accept benefit debit cards. We can take card payments over the phone or online at pay.balancecollect.com/m/grovelanddental. CareCredit payments must be made in person or via carecredit.com/go/HTW753/. If you pay online with CareCredit, please let our office know that a payment has been made.
Do you have payment plan options?
We usually ask for payment in full at the time of service. If you would like to space out payment, our office accepts CareCredit and offers the 12 month no interest plan.
What’s your cancellation policy?
We request 24 hours notice if you need to change or cancel your appointment. For a late cancel or no show there may be a fee charged to your account that must be paid before your next appointment.
What information do you need to schedule a new patient?
Once we know what kind of dental care you’re looking for, we can help you find a time in the schedule that works for you. We’ll check with you to see if you have insurance coverage and if we take your insurance. If you’d like us to have x-rays for notes from a previous office, you can contact them; they’ll let you know if they need you to sign a records release. Records can be sent to info@grovelanddental.com.
Do you see children?
At our office we typically see patients ages 3 and up. If you have a younger child or a child who is having a difficult time, we can refer to a pediatric dental office.
Is your office wheelchair accessible?
Our operatories are large enough to accommodate manual or electric wheelchairs. Our doors are not automatic, but we are happy to help with creating space for you and any mobility aids. Our front door opens directly onto the sidewalk, and there are no stairs to enter the office.
Do you have parking?
General street parking is available in front of the office.
What are your hours?
- Monday 9am-6pm
- Tuesday 8am-5pm
- Wednesday 9am-6pm
- Thursday 8am-5pm
- Every other Friday 8am-12pm
I’ve had a joint replacement. Do I need to take preventative antibiotics?
We typically follow the guidelines set by your surgeon. If they have not prescribed an initial dose, check with their office.
I’m immunocompromised. Do your staff wear masks?
All staff members wear masks during procedures. If you’d prefer to have staff masked the entire time, please contact the office and let us know in advance so we can prepare accordingly. We do not require patients to wear masks in the waiting area, but you are always welcome to wear a mask.
Do you offer sedation dentistry?
We have Nitrous gas available upon request. It is $55 and often not covered by insurance. We do not offer general sedation at our office.
How does your billing work? When do patients pay?
We request payment on the date of service whenever possible. If you’re a self-pay patient, we’ll ask for payment on the same day. If you have insurance, we will attempt to get an estimate of your portion so that you can pay it on the date of service.
